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Instructions
Dimensions: Ensure the oven is placed on a stable, even surface that is strong enough to hold the oven and the food utensils.
Ventilation: Position the oven at a distance from other heating sources. Allow a space of at least 20mm on the sides and above the oven, with a minimum of 100mm at the back. Ensure proper airflow by keeping the space underneath, above, and around the oven empty.
Cabinet Enclosure: The microwave ove...
Instructions
Dimensions: Ensure the oven is placed on a stable, even surface that is strong enough to hold the oven and the food utensils.
Ventilation: Position the oven at a distance from other heating sources. Allow a space of at least 20mm on the sides and above the oven, with a minimum of 100mm at the back. Ensure proper airflow by keeping the space underneath, above, and around the oven empty.
Cabinet Enclosure: The microwave oven should not be enclosed in a cabinet.
Cleaning: Empty the oven and clean the interior with a soft, damp cloth. Ensure the oven door closes firmly against the door support.
Power Cord: Do not operate the appliance if it has a damaged mains cord or plug. Do not immerse the mains cord or plug in water. Keep the cord away from hot surfaces.
Extension Cord: Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or serviceman install an outlet near the appliance.
Earthing: This appliance must be earthed and connected to a properly installed earthed socket or fused earthed switched spur. Consult a qualified electrician or serviceman if there are any doubts about proper earthing.
Television and Radio Interference: Poor reception and interference may result if the oven is located close to a TV, radio, or aerial.
Materials: Do not heat or use  materials that can catch fire in or near the oven. Fumes can create a fire hazard or explosion.
Prohibited Usage: Do not use the microwave oven for drying textiles, paper, spices, herbs, wood, flowers, fruit, or other combustible materials. This could result in fire.
Over-cooking: Do not over-cook food as it could result in fire.
Unattended Operation: Do not leave the oven unattended, especially when in use.
Shipping & Delivery Information
Processing Time
Orders are typically processed within 24 Hours.
You will receive a tracking number via email once your order ships.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can track your package status in your account order history.
Shipping Policy Highlights
Shipping Policy
How will the delivery be done? We process most of our deliveries by Our Delivery Team.
We recommend you to pay (via Mobile Money , Bank Transfer & Cash on Delivery) for your order in order to take advantage of our Buyer Protection Program.
Some deliveries may be processed through reputed couriers (there is no added cost to this).
What is the estimated delivery time? Express delivery time is within 24 hours ( same-day ) & 2 days however, this may vary by location whereby upcountry we have to confirm payment and then we se...
Shipping Policy
How will the delivery be done? We process most of our deliveries by Our Delivery Team.
We recommend you to pay (via Mobile Money , Bank Transfer & Cash on Delivery) for your order in order to take advantage of our Buyer Protection Program.
Some deliveries may be processed through reputed couriers (there is no added cost to this).
What is the estimated delivery time? Express delivery time is within 24 hours ( same-day ) & 2 days however, this may vary by location whereby upcountry we have to confirm payment and then we send the product. Delivery time for products are usually indicated on the product detail page.
Refund Policy
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, the product must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Please contact us via any of our contact channels within seven days of delivery and we will ensure you get resolution
